All shipping charges are estimated. Actual shipping charges may vary. If all or part of your order is out of stock it will ship with free shipping. Regardless of an order qualifying for free shipping you will be assessed the extra service charges for expedited service, if requested
When will my order ship out? We put forth our absolute best effort when shipping your order out in a timely fashion. Barring any out of stock items or special requests your order should ship within 24 (twenty four) hours of our receipt of the order. Every attempt will be made to notify you of any delays in service.
What shipping services do you use? The Radiant Health Apothecary ships all orders using UPS (United Parcel Service), in the case that your order must be shipped using the United States Postal Service(USPS) you must call to place your order and specify that you require us to use the postal service. Appropriate times to request USPS service would be if your order needs to be shipped to a Post Office box or if you are one of our international customers.
How long will it take to receive my order?
Typical delivery times are anywhere from 1-5 days. We ship out of Harriman, New York, 45 miles north of New York City. If you would like a better idea of when you can expect your order call customer service at 877-723-2768.
Can you tell me where my package is? Though you should receive a tracking e-mail from TheRadiantHealthApothecary.org when your order is sent, if you have any questions about what the status of your order is please call customer service at 877-723-2768.
How can my order qualify for free shipping? The free shipping offer at The Radiant Health Apothecary is only valid on orders that meet the following criteria :
- Final total exceeds $99 USD (Not including a shipping charge)
- You are placing this order to be shipped within the continental United States (Alaska not included)
- Your order does not have any temperature sensitive products ( These orders may need to be expedited)
There may be exceptions so if you have a question feel free to call customer service at 877-723-2768.
Will the holiday season change my delivery time? Yes, it will alter the amount of time ground packages may take. Do to increased volume traveling through the UPS network your order may be delayed, please call customer service at 877-723-2768 if you would like more details.